This document provides a general overview of the Business Continuity Program (BCP) for White Pacific Securities, Inc. A BCP is a program we design to help ensure that we can continue to do business even if we experience an unplanned business interruption such as a loss of a utility service, a building evacuation, or a catastrophic event.
Recovery Strategies
In general, our technology systems are have multiple back ups. This design ensures that if one of our locations suffers a disruption in service, the other systems can cover the load. As a result, should there be an event that prevents us from having access to a building, whether because of a disruption to the building, a business district, a city, or even an entire region, we can rely on the systems in the other location(s) so that both ourselves and our customers can continue to conduct business either without interruption or within a few minutes.
In the event of a business interruption of any kind, we have plans and teams in place to address the immediate response to the incident, the management of the situation from the time of the incident until the matter is resolved, and a business unit and information technology recovery plan. For each of these teams, we have plans to address incidents when one of our worksites (including the technology housed at that worksite) becomes unavailable for some reason, as well as when a technology or other service provider stops working for some reason. Whatever the event, our BCP is designed to enable us to be back in operation within 24 hours or less.
In creating our BCP, we do assume that the locations we have identified as "pre-designated alternative sites" are available, that we have sufficient personnel, and that external organizations, such as government agencies and market systems are operational. If any of these assumptions is in error, our business could be disrupted until matters are resolved.
Plan Testing and Updating
At a minimum our BCP is reviewed, updated, and tested annually. Additionally, the BCP will be updated on an as-needed basis as business processes, technology, or staff change. We will continue to post general and updated information about our BCP on our Web site. Alternatively, you may obtain an updated BCP plan summary by requesting a written copy by mail. Send your request to White Pacific Securities, Inc. 100 Pine Street Suite 500. San Francisco, CA 94111.
